Steve Kaye

Quotes About Bad Meetings

Bad meetings are a cultural malady that senior executives pass on to new employees. Long pointless meetings are useful in that they keep incompetent people from interfering with those who are working. An employee who needs permission to buy a box of paperclips can spend tens of thousands of dollars worth of employee time on bad meetings. Many people attempt to save time by Not planning. This false short cut guarantees that... (posted by Steve 5 years 223 days ago.)

6 Steps to Effective Communication

Effective leaders are known for being excellent communicators. Here's what to do. 1) Avoid "Not." Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you say, "I can't," you appear helpless and ineffective. Instead, talk about what you can do and what you want. 2) Deal with impossible requests by 1) acknowledging the request... (posted by Steve 5 years 223 days ago.)

How to Deal With Salespeople

If you're an executive, you may sometimes feel like a open jelly sandwich at a picnic. Every crazy critter in the world wants to bite into your budget. Here's how to protect your time and preserve your sanity. Ask questions Many salespeople work from a script. Rather than let them read it, interrupt with, "Excuse me." Then determine the purpose of the call by asking questions such as, "What are you selling?" or "Why are... (posted by Steve 5 years 306 days ago.)